STRGRL accepts unwashed, unworn and undamaged garments, with tags attached, for a full refund within 7 days from delivery date. 

    • Item(s) must be in original packaging with all tags, unworn and unwashed. 

    • Original shipping charges are non-refundable. 

    • You are responsible for all return shipping charges. We are not responsible for lost or stolen return packages - please send using a tracked shipping method. 

    • Accessories are final sale and cannot be returned or exchanged. 

    • Orders made with promo codes are non-refundable and only eligible for exchanges. 

    • Sale items are final sale - no returns or exchanges are allowed.

    • If your returns do not meet the conditions outlined above, we reserve the right to refuse refund.


    Email to request a return and receive the return's address. Once your return is received and the above conditions are met, your refund will be credited to the original form of payment on file.


    If you'd like to exchange your item please get in touch within 7 days of receiving your piece- we will provide you with a return shipping label, free of charge (for domestic orders only).

    We are happy to assist -